As Nigerians usher in the new year, the Management of Kaduna Electric has said it is committed to providing uninterrupted power supply to its esteemed customers. It however said for that to be possible, customers must also live up to their obligations.
The obligations, it said, include prompt and full payment of electricity bills, avoidance of all forms of energy theft including illegal connections, meter bypass and tampering and vandalism.
In a statement issued in Kaduna by the company’s Head of Corporate Communication, Abdulazeez Abdullah, Kaduna Electric added that the task of ensuring qualitative power supply is the responsibility of all stakeholders and that once any stakeholder fails in discharging his role, the entire value chain suffers.
The statement said going into the new year, Kaduna Electric will continue striving to improve the quality of its services to its customers in Kaduna, Sokoto, Kebbi and Zamfara states and urged customers to reciprocate by paying for electricity consumed.
It said the major impediment it faced in 2019 and the preceding years has always been the poor payment response from customers which hampered its efficient discharge of its services.
It called on its esteemed customers to support the company’s drive to put a stop to energy theft and vandalism by reporting persons involved in the acts to the authorities as such persons are saboteurs whose actions make it impossible to ensure uninterrupted power supply.
While wishing all Nigerians a happy and prosperous new year, Kaduna Electric repeated its call to customers to desist from contributing money to pay for repairs of transformers or buying other electrical equipment but should instead endeavour to settle their bills. It said it is the responsibility of the company to fix any faulty equipment.
It also urged customers to key into the Meter Asset Provider scheme introduced by the federal government to get metered as the designated MAPs for Kaduna Electric have since began meter installation for customers who have requested and paid as advised.